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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Molly Damico

Molly Damico

July 16, 2024

5  out of  5
rating by Molly Damico
"I have worked with Ed for over 25 years! The ladies in the office are THE best."
We responded:
"Thank you for the great review, Molly. Enjoy your summer. Ed "
Profile photo of Bill Gambill

Bill Gambill

March 20, 2024

5  out of  5
rating by Bill Gambill
"Was with Ed and his team for many years. Awesome service. Changed because we moved out of state but they were great to work with for 25+ years."
We responded:
"Thank you for the positive review, Bill, and best wishes in your new home. "
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Bob Vishanoff

October 3, 2023

5  out of  5
rating by Bob Vishanoff
"Ed has managed our insurance for over 25 years now. Unfortunately I've had claims to make, but they have been paid promptly and with great professionalism. I'll likely be a customer for another 25 years, if we're both still in business at that point ;-)"
We responded:
"Thank you very much for the great review. We appreciate your business. "
Profile photo of B Bolger67

B Bolger67

September 26, 2023

5  out of  5
rating by B Bolger67
"I have been with Ed Hansen for decades and he is the best! I'd never switch. He and his team are always available when I need them, quick to respond, and just a pleasure to work with."
We responded:
"Thanks for the great review. I'm grateful for your business. "
Profile photo of Geri Cortina

Geri Cortina

September 26, 2023

5  out of  5
rating by Geri Cortina
"Ed is very proactive as to how his clients can save $$$, I am with Ed for less than a year but he shows his care & kindness to his clients every single time…"
We responded:
"Thank you for your business, Gerry, and the great review."
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David Erickson

August 30, 2023

5  out of  5
rating by David Erickson
"I have had Ed Hansen as my insurance agent since 2000. He is very timely with his service, available when I need him and pays me timely when I have a claim. I just had a string of bad luck with a flat tire and a dead battery while on vacation and when I returned home, I had checks waiting for me. Ed makes me feel like I’m his favorite customer, plus State Farm is big enough you know their checks will cash"
We responded:
"Thank you, David, for this great review. I very much appreciate your insurance business. "
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John Paris

August 28, 2023

5  out of  5
rating by John Paris
"Ed Hansen is a true professional. He gives the best advise."
We responded:
"Thank you, John, I appreciate your business. "
Profile photo of Ashley Wenzel

Ashley Wenzel

August 25, 2023

5  out of  5
rating by Ashley Wenzel
"Ed, Louise and Gloria are a great team. Been with them for over 10 years and wouldn’t go anywhere else for my insurance needs."
We responded:
"Thank you, Ashley for the great review. "
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Vanessa Chapa

August 24, 2023

5  out of  5
rating by Vanessa Chapa
"Everyone is always friendly and helpful."
We responded:
"Vanessa, thank you for your review and your business for all these years. "
Profile photo of Andrea Bradley

Andrea Bradley

July 27, 2020

5  out of  5
rating by Andrea Bradley
"Moved to St. Charles, and have a State Farm office 3 blocks away. I still drive to Carol Stream to work with Ed Hansen. Great service!"
Profile photo of B W

B W

September 14, 2019

1  out of  5
rating by B W
"Poor service, find a different agent"